Key Account Management Toolbox

This contains videos that is relevant for all Key Account Managers.

Anna Fowler

Troels Bjerg: What is the ADP?

116 views•  7 ratings

Troels Bjerg, Group COO, shares what the ADP is and the overall steps addressed in the process....

Anna Fowler

Reinhard Poglitsch: Putting our customer at the...

54 views•  6 ratings

Reinhard Poglitsch, Commercial Director - Europe, underlines that we must work with account...

Anna Fowler

Bo Klemmensen: Stakeholder Analysis is an...

40 views•  3 ratings

Bo Klemmensen, Global Account Director - Nordea, talks about the importance of evaluating the...

Anna Fowler

Bo Klemmensen: How he as a GAD on Nordea...

38 views•  4 ratings

Bo Klemmensen, Global Account Director - Nordea, considers the Account Development plan as his...

Anna Fowler

Christian Steen Larsen: We must always be on...

91 views•  7 ratings

Christian Steen Larsen, Head of Global Corporate Clients, Pharma & Tech Sector, emphasizes that...

Anna Fowler

Julie Rømsing: Use the ADP to facilitate...

60 views•  5 ratings

Julie Rømsing, Global Account Director - Danske Bank, talks about how the ISS Management Team on...

Anna Fowler

Todd O’Neill: The ADP is one of our most...

75 views•  2 ratings

Todd O’Neill, Group Client Engagement Officer, focuses on the conversations the ADP process...

Anna Fowler

Digital ISS Team Board

176 views•  5 ratings

Though this app is not yet available (as funding needs to be secured for its development), the...

Anna Fowler

James Jessup: Ensure strong governance to make...

31 views•  5 ratings

James Jessup, Head of Operational Excellence, shares his “gym analogy” and talks about the...

Anna Fowler

Andrew Price: What is the purpose of the ADP?

109 views•  3 ratings

Andrew Price, Group Chief Commercial Officer, talks about the purpose of the ADP. How can we keep...