TMC 2016 - Wednesday_Part 2_SD.mp4

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- State of the Organization; Facilitated by Jeff Gravenhorst

ISS Mission Statement
- Service Performance by Martin Gaarn Thomsen
- Facilitating our Customers Purpose by Andrew Price
- Through People Empowerment by Michelle Healy
Outcome and Conclusions by Henrik Langebak
Excite The ISS Way (the theme of the conference and why we are at Disney)
by Jeff Gravenhorst

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