GLC 2018 - Day 1 Video Highlights

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Key highlights from Day 1 included Group CEO, Jeff Gravenhorst’s Key Note on ‘The story of Key Accounts’, where he spoke about ISS’s focus on key accounts. This was followed by a functional update via a ‘State of the Organisation’ presentation on Commercial by Andrew Price, on Operations by Troels Bjerg, on People by Michelle Healy and on Finance by Pierre-François Riolacci. Here they covered, what we have achieved in the past year and highlighted our focus areas for the coming year. To discuss and reflect on how we can truly realise the full potential of our operating model and connect as a global company, our COO, Troels Bjerg introduced certain guiding principles. Richard Sykes, Regional CEO Northern Europe took the stage to share some of the minimum standards that we need to follow for our Key Accounts.
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